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Cycle Hangar

  1.        Summary of Membership
    • Membership provides access to one of the West Midlands Combined Authority Cycle Hangars at the Andrew Road and Huntingtree Park Local Travel Points.
    • Membership is available for a 12-month term, unless otherwise stated (e.g. free memberships).
    • Free memberships may end if you do not access the Cycle Hangar within a two-month period. You would be notified three times in advance of this taking place. You can contact us in advance about any pre-planned periods of non-use.
    • Cycle Hangars are managed and operated by West Midlands Combined Authority, 16 Summer Lane, Birmingham, B19 3SD.
  2.        Registration
    • To register as a member, you must:
      • be aged 16 years or over (however parental consent is required for members under the age of 18)
      • ensure that all information provided by you is accurate
      • share photographic ID, an image of your bike, and proof of address
      • agree to these terms and conditions
    • West Midlands Combined Authority reserves the right to refuse your registration if you have not provided the information in 2.1.
  3.        Operation of Membership
    • Failure to comply with these terms and conditions or misuse of the Cycle Hangar may result in your membership being terminated without any refund being given.
    • Membership will expire at the end of the 12-month term unless you renew your membership.
  4.        App-based access
    • Access to the Cycle Hangar will be enabled via the EVVA AirKey app. With this app installed, your phone will be your key
    • The AirKey app must be shown to any authorised official of West Midlands Combined Authority. Members shall be entitled to request staff identification.
    • App access shall be non-transferable and use of the app shall be restricted to the member only. Misuse of the app shall result in termination in accordance with 3.2.
    • Members shall be required to notify West Midlands Combined Authority on 0121 214 7214 between the hours of 09:00 - 17:00 Monday to Friday providing any change of details (e.g. change of address, telephone number, and email).
  5.        Cancellation of Membership
    • Members wishing to cancel their membership prior to the end of the 12 month term should contact West Midlands Combined Authority on 0121 214 7214 between the hours of 09:00 - 17:00 Monday to Friday.
  6.        Cycle Hangar operating hours
    • Access to the Cycle Hangar is 24-hour. West Midlands Combined Authority reserves the right to vary the hours of operation at any time. Where reasonably practicable, any changes will be advertised in advance at the Cycle Hangar and published on tfwm.org.uk/cycling.
    • In the event of a disruption, including but not limited to those caused by construction, equipment, malfunction, damage or social disorder at or around the Cycle Hangar, temporary closure of the Cycle Hangar may be required on occasion.
    • West Midlands Combined Authority accepts no liability for journey delays, inconvenience, loss of income or additional expense incurred by members arising from the temporary closure of the Cycle Hangar
    • West Midlands Combined Authority will publish the opening hours of the Cycle Hangar including any general information relating to the Cycle Hangar at tfwm.org.uk/mobilityhubs
  7.        Using the Cycle Hangar
    • Cycle parking spaces shall be available on a 'first come, first served' basis. Membership does not guarantee the availability of the Cycle Hangar or space. Alternative cycle parking is available nearby.
    • The Cycle Hangar provides parking for standard pedal cycles only. Motorbikes, tandems and tricycles cannot be accommodated without prior agreement. The Cycle Hangar is for storage of cycles and cycle-related items only. Members must ensure that any cycle-related items are safely secured to the cycle and such items do not impede the use of the cycle space by other users of the Hangar.
    • Bicycles that appear to have been abandoned for a period of 6 weeks will be tagged with a notice prior to their removal. Attempts will be made by WMCA to contact bicycle owner. A period of seven days will be given for the bicycle to be removed and/or the Owner to contact WMCA for more information. If after that time the owner has not made contact with WMCA and the bicycle still remains then it will be removed and placed into storage. If after 6 weeks of being placed in storage the bicycle has still not been claimed, then it should be disposed of at WMCA’s discretion.
    • Cycle Hangar Membership must be renewed on an annual basis. Following the end of a 12 month term where membership has not been renewed, bicycles shall be treated as being abandoned. Three attempts will made to contact the owner over a period of six weeks using information provided on registration, following which the bicycle will be disposed of at the discretion of WMCA.
    • Members are not permitted under any circumstances to leave personal items or any cycle-related items on the Cycle Hangar floor. Any items left unattended shall be removed. It shall be the members' responsibility to contact West Midlands Combined Authority within one month, after which time such items shall be disposed of.
  8.        Members' obligations
    • Members' shall be personally responsible for:
  1.        Safety and Security
    • Instructions for the safe use of the double-decker racking are displayed at the Cycle Hangar, and training is available upon request from West Midlands Combined Authority. Members need to ensure they have read and fully understand the instructions before operating the Cycle Hangar.
    • The Cycle Hangar is used entirely at members' own risk. West Midlands Combined Authority does not accept responsibility for loss or damage, howsoever arising.
    • West Midlands Combined Authority recommends the use of a D-style lock, securing the frame and wheels.
    • Members are responsible for procuring and maintaining an appropriate level of insurance cover for their property.